Trade Support Associate
Impact Capital Managers
Customer Service
London, UK
Posted on Apr 11, 2026
Job summary
As a Middle Office Trading Services Associate in the Currencies and Emerging Markets (CEM) Exotics & Hybrids team, you will play a key role in supporting our multi-asset class trading desk. You help us maintain accurate transaction records, perform reconciliation checks, and ensure robust controls. This opportunity allows you to build deep expertise in trading structures and collaborate across teams to drive process improvements.
Job responsibilities
- Capture all transactions accurately and promptly in Risk Management Systems
- Complete intraday and end-of-day processes, including reconciliation checks
- Support new trading activity and general book management
- Collaborate with Operations and infrastructure groups to foster a ‘one team’ approach
- Perform, complete, and sign off all controls diligently and on time
- Communicate clearly and concisely with support teams to resolve queries efficiently
- Participate in strategic initiatives to improve processes and business architecture
- Build in-depth understanding of trading structures from financial and operational perspectives
- Facilitate issue resolution across teams
- Contribute to a collaborative and evolving work environment
- Maintain high standards of accuracy and ownership in all tasks
Required qualifications, capabilities, and skills
- Clear communication skills with ability to collaborate, explain, and challenge
- Attention to detail and strong sense of ownership
- Strong analytical and numerical skills
- Ability to work effectively in a pressurized and changing environment
- Strong problem-solving, control, and project management skills
- Technical proficiency in Excel
- Minimum 2 years of experience in a middle office or trade support role
- Knowledge of derivatives and hedging products (Interest Rate Swaps, Basis Swaps, Cross Currency Swaps, Forward Rate Agreements, FX Spot, FX Forwards, FX Options, Bonds, Futures, Repos, CDS)
- Understanding of front-to-back Operations processes (confirmations, settlements, regulatory reporting)
- Familiarity with infrastructure groups (Finance, Market Risk, Credit Risk, Operational Risk, Legal, Collateral)
- Experience facilitating issue resolution across teams
Preferred qualifications, capabilities, and skills
- Experience with digital tools such as Alteryx and Tableau
- Technical skills in VBA
- Prior exposure to EMEA & LATAM markets
- Experience contributing to strategic initiatives
- Demonstrated ability to drive process improvements
- Experience in a multi-asset class trading environment
- Advanced Excel skills
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Currencies and Emerging Markets (CEM) Exotics & Hybrids is a multi-asset class trading desk focused on providing clients with widely traded and bespoke derivatives on client requirements. The Desk operates in markets across EMEA & LATAM with a primary focus on EM Rates. As a Middle Office Trading Services Analyst, you'll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed.