Note that application review will begin April 3, 2026

The Opportunity

Social Finance seeks an experienced HR professional to take on a generalist portfolio anchored in professional development and training as well as excellent process management. Reporting to the Director, Talent, the Senior Associate, Talent will join a 5-person Talent Team and have a key role in administering and expanding team-wide professional development and training opportunities, supporting vital HR processes and administration across the employee lifecycle, and representing the HR team in Social Finance’s Boston headquarters. This individual will support annual activities such as our performance review process and organization-wide offsite event. The Senior Associate will take on general HR support, process improvement, and other projects and activities as needed.

Responsibilities

The Talent Senior Associate’s initial responsibilities include, but are not limited to, the below areas. Note, the percentage breakdowns below reflect expected effort distribution; actual time spent is expected to be dynamic and may shift in response to changing priorities and workload fluctuations.:

Training and Professional Development (40-50%):

• Run individualized Professional Development program, tracking individual PD expenditures, expanding and maintaining library of external PD resources; identify new ways to strategically support individuals in meaningfully leveraging PD benefit
• As onboarding coordinator, ensure a positive onboarding experience for all new employees, implementing and routinely improving standard onboarding programming and processes, and partnering with managers to tailor the experience for select roles
• Support ongoing training programs offered across the team and mandatory team-wide trainings (e.g., programs related to harassment prevention, people management, workshop series, etc.)
• In partnership with the Director, Talent, create and project manage new training opportunities for both org-wide and targeted employee populations (e.g., new hires, newly promoted managers, specific business groups), including coordinating logistics, vendors, and presenters

Generalist HR Support – systems, benefits, policies, and appreciation across the employee lifecycle (20-25%):

• In partnership with AD, Talent, administer Social Finance benefits (e.g., enroll new hires in benefits, lead efforts around employee leaves and benefits changes due to qualifying events, support annual open enrollment, field employee questions regarding benefits, liaise with benefits providers) and policies (e.g., annually refresh employee handbook, field employee questions)
• Implement and continuously improve onboarding and offboarding, driving collaboration within the Talent Team and cross-functional collaboration to support these processes
• Manage organizational annual calendar, ensuring holidays and closures are reflected
• Lead employee appreciation efforts at key moments (e.g., anniversaries, promotions)
• Provide back-up to AD, Talent across HR Systems (e.g., HRIS, employee data)

Annual special projects (10-20%):

• Serve as a core member of the annual offsite planning committee, leading logistics coordination, activity planning, and programming execution
• Support implementing the annual performance review process, building and maintaining workplan, training and sharing guidance with employees, and coordinating meetings to support calibration and promotion processes

Office and onsite support (10-15%):

• Drive collaboration between HR and the Administration & Facilities team, occasionally providing onsite office coverage or facilities support
• Actively participate in creating, leading and supporting Boston-based team building activities and events
• Act as HR point person to welcome Boston-based new hires and manage in-person Boston interviews
• Maintain a physical presence in Boston office at least 2 days per week, and averaging 3 days per week

Additional areas (5-10%):

• Support HR special projects and initiatives (e.g., implementing a new HRIS, evaluating and improving employee appreciation efforts, supporting inclusion work, automating elements of the onboarding process, conducting vendor research, launching initiatives to act on Employee Sentiment Survey results)

Qualifications

Social Finance is seeking a motivated and detail-oriented HR professional who is eager to take on a broad HR generalist portfolio with a focus on training and professional development and optimizing processes to deliver excellent HR support to our team.

• 4-6 years of professional experience, with at least three years of experience in an HR role, or a role with directly translatable skillsets
• Strong interest in developing and managing team-wide professional development and training
• Excellent project management skills; ability to manage disparate and sometimes competing workstreams in a fast-paced environment, executing reliably with strong attention to detail across a substantive portfolio of recurring tasks while contributing to annual events, process improvements, and/or special projects
• High motivation to proactively collaborate to support fellow Talent Team members and the broader Social Finance team, with ability to toggle between independent tasks and collaborative projects
• Ability to handle sensitive and confidential information with utmost discretion
• Willingness to explore AI as a tool to enhance work; experience using AI to automate or accelerate process is a plus
• Strong commitment to enhancing a team culture of inclusion, belonging and equity, and alignment with Social Finance values – People, Performance, Integrity, Collaboration and Inclusion
• The following are not required, but would be considered a plus:
  • Experience implementing training and PD programs in a professional environment
  • Experience in Microsoft Word, Excel, PowerPoint, Sharepoint, and Outlook
  • Experience in HR Information Systems
  • Experience managing scheduling and meeting logistics

Benefits

At Social Finance, we strive to deliver a benefits program that will enhance our overall value proposition to employees. Our current benefit offerings include:

• Comprehensive health care coverage: medical, dental and vision insurance; flexible spending accounts; access to Blue Cross Blue Shield Wellness Program “AHealthyMe Rewards” and more
• Retirement savings plan with employer contribution
• Short-term, long-term and life insurance policies
• Commuter benefits and cell phone reimbursements
• Hybrid work model (in office a minimum of two days per week and on an ad-hoc basis as needed)
• Dedicated budgets for team building and employee recognition
• Annual budget for external professional development opportunities
• Mentorship and onboarding programs
• Collaborative and energizing workspaces in downtown Boston, MA; San Francisco, CA; Austin, TX; Washington, D.C. and New York, NY. Please note this position will be based in our Boston office.
• Paid vacation and paid holidays (with 12/24-1/1 off every year)
• Paid parental leave
• A truly stellar team of high performing, values-driven and fun (!) professionals

Salary

Social Finance uses a lockstep compensation model for purposes of equity and transparency - we strive for everyone coming in at a given level to be paid equitably. For this position, at the Senior Associate level, the starting base salary is $98,000; however, during the interview process, we will take into account a candidate's full work experience and may adjust the job title, and commensurate starting salary, as appropriate. At this level, employees typically receive a $2,500 salary increase annually and are eligible to participate in our firmwide annual bonus program. Bonuses are typically between 5-10%, though bonuses are not guaranteed and are dependent on both organizational and individual performance.