Analyst - Client Relations
StepStone Group
We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world’s investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.
Position Overview:
StepStone is looking for a customer-centric, detail-oriented individual who will work with a team that manages fund operations and client relations for numerous U.S. 33-Act, 40-Act closed-end registered funds and various international feeder (Cayman) and Alternative Investment Funds (Lux). The person should have a solid understanding of investment operations and strong communication skills.
Essential Job Functions:
- Manage the daily operations and facilitate the redemptions and dividend processes of all offshore funds (with a focus on Cayman feeders) as it pertains to investor services
- Understand and operate within the various jurisdictions, rules for distribution and product structures
- Coordinate with respective fund vendors on investor access, communications, reporting, and investor account set-up and maintenance
- Assist with StepStone Group (SSG) on educational calls with offshore distribution partners and/or clients
- Coordinate with internal departments, such as fund accounting, tax, compliance, distribution and legal related to the respective fund and/or investor inquiries
Qualifications:
- Bachelor’s degree in finance, business administration, management or business preferred
- One+ year of related financial services experience required (private equity, operations, or client relations)
- Strong written and verbal communication skills
- Strong Excel skills and familiar working with Adobe Acrobat
- Highly motivated individual with demonstrated initiative, independence and adaptability
- Strong analytical and organizational skills and high attention to detail
- Proven customer service skills
Required Knowledge, Skills, and Abilities:
- Acute attention to accuracy and detail
- Effective communication skills and strong problem-solving skills
- Ability to prioritize activities while working on multiple projects and achieve target deadlines
- Proficiency with Microsoft Excel, Word, and SharePoint
- Fluent (verbal and written) in Spanish is preferred
- Team oriented yet self-driven
- Multi-lingual is favorable
- Interest in global financial markets and/or international business experience
- Strong work ethic
- Flexible work schedule
The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees.
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At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.
As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.